The ‘Specialties’ tab brings a few more options to the table, including bingo, keno, and a few entertaining arcade-style games with a more instant win focus.

Ignition Casino Promotions

There is no shortage of promotions and bonuses at Ignition Casino, especially for Bitcoin players. The standout offer is the VIP program, which sees players gain a reward point per $1 made on slots, or $4 earned on casino games.

For those who play frequently, these points can build quickly, and see players move through the levels from Steel, to Chrome, to Bronze, Silver, and Gold. Once customers pass the Gold level, things start to get interesting.

Platinum and Titanium (which require a minimum lifetime deposit of $10,000 and $25,000 respectively, as well as the corresponding amount of points) provide exciting bonuses and cashback on losses.

The Titanium-level customers who play the most will receive an invitation to the exclusive Diamond level, where 100% casino reload bonuses and much more await.

Ignition Casino Mobile Experience

Ignition Casino is a Bitcoin casino above all else, which means this site has a focus on the future of online gaming. It’s a genuine shock then to find Ignition’s mobile casino is less than impressive in myriad ways.

Firstly, there is no app to download for mobile and tablet devices on Android, iOS, or Windows systems. Instead, players can only access this casino from their device’s web browser. That is a surprise in itself, but it gets worse.

Usually, online casinos reduce their game selection on mobile versions of their sites. Players expect it to an extent. With around 30% fewer games available at Ignition Casino’s mobile site though, it starts to feel like mobile players are missing out here.

The interface is good enough; there has been some work to optimise the mobile site for smaller screens. Promotions are similar for mobile players, and there are also the same (two) banking options. Mobile players will find the same customer service options as that found on the desktop.

That’s the least players expect, however, and the mobile-optimised site does not rectify the lack of games or the missing mobile app.

Ignition Casino on a desktop is a much better option, and that mobile app is going to need a lot of work before it can match up with the other, much more impressive mobile casinos on the market.

Ignition Casino Customer Service

Customer support is excellent at Ignition Casino. Players can contact via email or phone, and there is also a live chat box available 24/7 on the website.

The live chat is the quickest way to get a response, but all forms of communication are manned by trained staff who are skilled in complaint resolution and able to give out handy advice whenever needed.

Verdict

Ignition Casino seems to be an online casino formed with a single idea: offer Bitcoin payments, and the players will come.

There are some positive aspects to Ignition, such as a wide range of game categories and excellent customer service. Yet several dismal issues counterbalance these elements, including no games from high-profile software developers, a disappointing mobile casino, and no banking options outside of Bitcoin and credit card (the latter for deposit only, with fees attached).

Then there’s one vital fact we can’t overlook: Ignition Casino relinquished its license from the Kahnawake Gaming Commission in 2016. Admittedly, Kahnawake changed its policy to no longer new mobile casinos license casinos that serve US players, which forced Ignition’s hand. The fact this online casino has chosen to self-regulate instead of acquiring a new license elsewhere though is concerning. Players want a guarantee of secure and fair gameplay and having to place blind trust in an online casino may be a step too far for some bettors.